One of my Inspector General's office responsibilities was to organize
and operate McClellan AFB's support to the Air Force Inspector General
Complaints System. The basic principle of the System holds that, as a
last resort within their organization, military and civilian personnel and
members of military families have the right to address a grievance or
appeal to the installation's Inspector General. The installation Inspector
General represents the installation's senior Commander in these matters.
An appeal to the IG may be for information and explanations concerning
status and duties, to describe perceived unreasonable conditions under
which the appellant works, to report on inadequate support to themselves
or their dependents or, for other reasons to seek relief from what the
grievant considers an intolerable and unjustifiable situation.
The IG, or deputy IG, acting for the senior Commander, hears
complaints and appeals and conducts such inquiries and investigations
that may be required to resolve the matters. In the context of this
memoir, when hearing (or reading) a complaint, there were occasions
when a complainant hinted at suicide as the only remaining option
should he or she not be given what they considered a reasonable
resolution of the problem they presented.
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